Faqs

Frequently Asked Questions (FAQs)

Fly Stone is an online retail store that offers a curated collection of your product categories. We aim to provide high-quality products with a seamless shopping experience.

You can reach our customer support team by emailing info@flystone.com. We strive to respond to inquiries within business days.

Once an order is placed, modifications are challenging. Please contact our customer support team immediately at info@flystone.com for assistance.

We offer standard and express shipping. Domestic orders typically arrive within 3-5 business days, while international shipping times may vary.

Contact our customer support team to initiate an exchange. Once approved, follow the provided instructions for returning the item, and we’ll send you the replacement promptly.

Click on “Sign In” or “Create Account” at the top of the page. Follow the prompts to enter your information and create an account.

Click on the “Forgot Password” link on the login page. Follow the instructions to reset your password.