Domestic Shipping:

At Fly Stone, we strive to deliver your favorite products to your doorstep as swiftly as possible. Our domestic shipping options are designed to cater to your convenience.

• Standard Shipping: Estimated delivery within 3-5 business days.
• Express Shipping: Need it sooner? Opt for express shipping and receive your order within 1-2 business days.

Please note that these delivery times are estimates and may be subject to occasional delays due to unforeseen circumstances.

International Shipping:

Fly Stone proudly serves customers worldwide. Experience our exceptional products, regardless of your location. International shipping times may vary based on destination and local customs processes.

For any shipping-related inquiries or concerns, feel free to contact our customer support team at support@flystone.com.

Returns and Exchanges

We want you to be completely satisfied with your purchase from Fly Stone. If for any reason you are not, we offer hassle-free returns and exchanges within [X days] from the date of delivery.

How to Initiate a Return or Exchange:

1. Contact Us: Reach out to our customer support team at support@flystone.com with your order number and reason for the return or exchange.
2. Return Authorization: Once approved, you will receive a Return Authorization (RA) number and instructions on how to return the item(s).
3. Packaging: Ensure the product is in its original packaging, unused, and in the same condition as when you received it.
4. Shipping: Ship the item(s) back to us using a trackable shipping service. The return shipping costs are the responsibility of the customer.

Refund or Exchange Process:

• Refund: Once we receive and inspect the returned item(s), we will process a refund to the original payment method within [X] business days.
• Exchange: If you prefer an exchange, we will dispatch the new item(s) promptly after receiving the returned product.

Conditions for Returns:

• Items must be unused and in their original condition.
• The original packaging must be intact.
• Returns must be initiated within [X days] of receiving the order.

For further assistance or inquiries, don’t hesitate to contact our customer support team.

Thank you for choosing Fly Stone!